Iowa Public Television

Monday, November 10, 2008

More DTV Resources for You

To help prepare you for your switch to all-digital tv, Iowa Public Television in continually adding resources to our Web site and on our air.

Digital TV Q&A: An Iowa Journal Special aired Thursday, November 6, and is available here on our site. You can also see segments, answers to common questions, and other resources there.

In addition, this special program will be broadcast again Monday, November 24 at 8 p.m. You can call in that evening to have your digital television questions answered by IPTV engineers and staff.

And of course, you can always email Iowa Public Television at or, or you can call us during business hours at (800) 532-1290. We have staff ready to help you with your questions, from basic installation to reception issues and more.

We want to make this transition as smooth as possible. If there's anything we can do to help, please let us know.

Thank you!


Anonymous said...

We do not have (or maybe I should say, we cannot afford) cable, dish, direct, or any type of cable TV, we receive thru an antenna. Before connecting our convertor box, thru our antenna, we were able to receive the basic channels of 5 (WOI/ABC), 8 (KCCI/CBS), 11 (IPTV), 13 (WHO/NBC) and 17 (KDSM/FOX). Now that we have connected our converter box, and yes, our convertor box is connected correctly, we can only get 8, 13, and 17 thru the box. We cannot afford to install a new antenna. There are coupons for the convertor boxes, are there any coupons for helping with the cost of a new antenna? I will watch for posted comments on this matter. I am sure that we are not the only family who is facing this problem of needing a new antenna. We are watchers and supporters of public TV, and they are always talking about how many days before digital TV will be coming and analog will be gone, maybe the subject of present antennas not being able to receive signals can be talked about. I know this is only one opinion about this, so I am sure nobody really cares.

Jennifer Konfrst said...

We definitely are interested in helping people figure out how to receive programming, and antennas are certainly an issue. I'm not aware of any programs to help with the purchase of antennas, but I know Bill Hayes, our director of engineering, can speak to the costs and specific types needed. In addition - visit for information about antennas. Thanks and stay in touch - we'll figure this out

Anonymous said...

To the viewer that can't get channels 5 and 11 with the converter box: I see that the 2 stations that you aren't able to get are currently transmitting their digital signal on the high end of the UHF spectrum. The 3 stations you do get are on lower UHF frequencies. So your antenna probably isn't as effective at those higher frequencies and you could be experiencing more loss in your antenna feedline at those higher frequencies. The good news may be that after Feb 17 four of these stations will be moving back to their VHF frequencies, so you may be in luck. If not, investing in a new antenna and good quality coax (RG-6) will help. Depending on where you live, you might be able to get IPTV from KTIN-21 and other stations are or will be available soon, such as KDMI-31, KEFB-34,and KFPX-39. In any event, be sure to rescan your converter box on Feb 18 as most Des Moines area stations will be on new frequencies.
.....Dave in Mount Pleasant